Frequently Asked Questions

Everything you need to know about bringing nature into your home.

What is the typical shipping timeframe for furniture items?

Most of our handcrafted furniture pieces are processed within 3-5 business days. Depending on your location, standard delivery typically takes between 7 to 14 business days.

Do you offer international shipping?

Yes, Forest Homes ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout based on the weight and dimensions of your order.

What is your return policy for home decor?

We want you to love your space. If you are not completely satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.

Are your wood products sustainably sourced?

Sustainability is at our core. We partner exclusively with suppliers who use FSC-certified timber and eco-friendly harvesting practices to ensure a minimal environmental footprint.

How can I track the status of my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal to monitor your shipment in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.